1.0RM Grouphttps://www.rmgroup.ch/en/RM Grouphttps://www.rmgroup.ch/en/Customer Experience Manager - RM Grouprich600338<blockquote class="wp-embedded-content" data-secret="YYSk7lzNfs"><a href="https://www.rmgroup.ch/en/job/job-24317/">Customer Experience Manager</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.rmgroup.ch/en/job/job-24317/embed/#?secret=YYSk7lzNfs" width="600" height="338" title="“Customer Experience Manager” — RM Group" data-secret="YYSk7lzNfs" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script>
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Customer Experience Manager vacancy for our Glattpark based client in the Telco sector. Your tasks: Map end-to-end customer journeys and identify gaps using Agile or Waterfall methodologies. Redesign and implement innovative business processes to enhance customer satisfaction. Document and analyse business rules, work instructions, and create business cases based on deep data analysis. Serve as […]